Privacy policy
The website (website URL), hereinafter referred to as THE WEBSITE, is owned by E.L.S.A – EXPÉDITIONS LOINTAINES DU SPITZBERG À L’ANTARCTIQUE (E.L.S.A), which acts as the data controller for your personal data.
We have adopted this privacy policy, which explains how we process information collected by E.L.S.A, as well as the reasons why we must collect certain personal data about you. Therefore, you should read this privacy policy before using THE WEBSITE.
We take the protection of your personal data seriously and are committed to ensuring its confidentiality and security.
Personal Data We Collect
When you visit THE WEBSITE, we automatically collect certain information about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. We also collect information about the pages you view, the products you consult, the referring websites, and how you interact with the website (referred to as “Device Information”).
Additionally, we may collect personal data that you voluntarily provide to us (such as first name, last name, address, email address, phone number, etc.) when using our contact form or as part of a commercial exchange.
Why Do We Process Your Data?
We only process data that is strictly necessary for the proper functioning of the website, the security of your browsing experience, and communication between you and our team. Data collected automatically is used to detect potential abuse and to generate anonymous statistical information regarding website usage.
You may browse the website without revealing your identity. However, certain features may require the collection of personal data. You are free not to provide such data, but this may limit access to certain services (e.g. contact form, newsletter subscription, quote request, etc.).
Your Rights
If you are a European resident, you have the following rights regarding your personal data:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights related to automated decision-making and profiling
To exercise these rights, please contact us via the contact form available on THE WEBSITE.
Data Transfers Outside the EU
Your data may be processed outside the European Union, particularly if we use tools or services whose servers are located outside Europe (e.g. Canada, United States). In such cases, we ensure that these transfers comply with applicable data protection regulations.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy policies or practices of such third-party websites. We encourage you to read their privacy policies when you visit them.
Information Security
Your data is stored in a secure environment protected against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of data transmission over the Internet is completely secure. Please remain vigilant when communicating online.
Legal Disclosure
We may be required to disclose your personal data if required by law (e.g. legal proceedings) or if necessary to protect our rights or your safety.
Contact
For any questions regarding your personal data or this privacy policy, you may contact us via the contact form available on THE WEBSITE.